
OUR ROOMS

Hacienda Chichen's operational protocols includes a complete sanitization in each room, in addition we have certified our house team with a Legionella pneumophila and COV19 strict cleaning practices for you to have additional healthy environment, during your stay at the hacienda.
Take time to be in contact with Mother Nature at our botanical gardens and Maya Jungle Reserve, where wild flora and fauna will bring you full surprises as you come in contact with its creative life.

Hacienda Chichen Resort & Yaxkin Spa Water Resources
"Land and water management in the Yucatan Peninsula is fragmented, and is often ineffective in the face of pressure to develop the tourism and recreational industry. Researchers conclude that without integrated approaches to protecting and managing the aquifer, ”the tourism-based economy of Yucatan” will not be sustainable over the medium to long term.”
H. Van Lavieren & Lisa Benedetti
United Nations University article in “Health & Water”


Because we at Hacienda Chichen Resorts are aware of this reality, all possible measurements have been taken to conserve and protect our natural fresh water supply and aquatic ecosystem. Hacienda Chichen maintains a strict protocol to protect the hotel’s underground fresh water wells from pollutants and other damaging agents. We monitor our water sources' purity levels and perform in depth pluming system check-ups to reduce water waste. A water filter has been installed to ensure in-house pure water supply to all areas, but we understand guests feel safer consuming bottled water and do serve it if requested, at a charge.
.Be at ease swimming in our cenote water pool !
Kept safe and clean with an eco-friendly system that uses no harsh chemicals.

No red eyes, skin irritation or hair damaging agents. Just a fresh clean feeling as natural salt crystals keep the pH balance levels and stabilizes the water, giving it a safe disinfecting effect, an eco-friendly pool system that adheres to our green living practices.

When swimming with your babies or toddlers keep then in your arms even if they have floats, please don’t leave them alone. Use only swim diapers designed to withstand water and contain solids…. avoid regular diapers they don’t work and are risky for your child’s safety, as they absorbe water and can be a hazard submergible item to them. For their safety avoid swimming with babies younger than 4 months old.

Because we use a pool water system that converts sodium (NaCl) into a natural chlorine that is eco-friendly in its nature and safe for animal.

No red eyes, skin irritation or hair damaging agents. Just a fresh clean feeling as natural salt crystals keep the pH balance levels and stabilizes the water, giving it a safe disinfecting effect, an eco-friendly pool system that adheres to our green living practices.

Please keep your children safe, the cascade pool area is not meant for children use. Tempting but unsafe as it is cover by natural rocks, avoid an accident.

Caring for the environment, we exhort you to appreciate the nature and awesome views of Yucatan cenotes, but help Mother Nature by avoiding swimming in them… better choice: refresh yourself in the crystalline waters of our pool, as they contain the same natural properties but with the advantage of being cleaned with our natural system of salt crystals.

Please keep your children safe, the cascade pool area is not meant for children use. Tempting but unsafe as it is cover by natural rocks, avoid an accident.

Nourish your soul with the splendid gifts of Mother Nature as you relax quietly amidst the lush beauty around you.

What better way than to treat yourself with a delicious organic meal near the pool amidst splendid views of the gardens.

Invite your family and friends to join you in a mini vacation or a one day visit that feels like a party. Our catering consultants will be happy to share some great ideas with you!

Nourish your soul with the splendid gifts of Mother Nature as you relax quietly amidst the lush beauty around you.