Please feel free to contact us by phone or email. If you are a guest staying at Hacienda Chichen Resort and would like to tell someone how to reach you, please use the following information:

 

HACIENDA CHICHEN
Direct Phone Lines:

Hotel Local Phone: +52-985-851-0045
Hotel Local Fax:     +52-985-851-0046

Please understand calls and faxes received at the above lines will be answered by our front desk; our guests will be notified as soon as possible, that a message is waiting them. Faxes will be delivered to the guests room upon receipt.

Guests booking their stay through our Reservation Center may use our Toll Free phone: 813 435 6904 to receive or place calls to USA or Canada only; this service is a courtesy of our Maya Foundation In Laakeech A.C. Please request the phone at our Toh Boutique.

RESERVATION  CENTER
Phone lines:

Local Phone: +52-999-920-8407, 8408
Local Fax: +52-999-925-3952

USA & Canada Toll Free: 1-877-631-4005
In Florida: 1-813-333-5469

Please use these phone lines if you have a booking request or questions about an existing reservation. All new reservations should use our reservation form HERE.
 

Hacienda Chichen Resort
Calle 35C #50 x 60 Norte
Fraccionamiento Buenavista
Merida, Yucatan C.P. 97215 Mexico

Packages sent to our guests should be addressed to the above mailing address, not to our Chichen Itza location, for faster delivery service.  Kindly print clearly guest's name, date of arrival and c/o Hacienda Chichen Resort.

HACIENDA CHICHEN
Contact Information:

Reservations:
Sales Director:  Isabel Moreno
Email: info@haciendachichen.com
Local Phone:   +52-999-920-8407
US and Canada, 1-877-631-4005

Kindly email her with any requests and inquiries for our Special Event Services: Banquets, Private Parties, Special Group Parties and Gala Luncheons. 

Wedding Planning:
Email: weddings@haciendachichen.com

Yaxkin Spa:
Director: Beatriz Correa
Email: yaxkinspa@haciendachichen.com

For further information about our volunteer social work programs, contact our CEO:  Mrs. Belisa Barbachano.
Email: belisa@haciendachichen.com

MAYA FOUNDATION IN LAAKEECH

Social Work Coordinator: Jose Tamay
Email: info@yucatanadventure.com.mx
Website: www.yucatanadventure.com.mx

Feel free to request how you can help our social volunteer work, the local Maya communities and our Children's Programs.